Exp – 4Yrs Relevant
Work Location – Bangalore
Good communication and Technical knowledge
Flexible to working in night Shifts Preferably (2PM to 12AM)
The resource should have an experience of atleast 4 years of relevant exposure/experience in Application Packaging technology.
o Flexible to work in any shifts.
o Own application delivery and ensure that all the requests are delivered on time and with the quality as defined in the objectives.
o Comfortable in taking up client facing responsibilities.
o Should have a very good understanding of the processes and should ensure 100% compliance.
o Have a good understanding of the business, SLAs and KPIs.
o Good understanding of the ITIL processes.
o Expertise level knowledge on AdminStudio, Windows Installer technology.
o Handle complex situations/scenarios and ensure delivery timelines are not affected.
o Take complete ownership of complex deliverables, troubleshoot and provide solutions within defined timelines.
o Expert knowledge in using troubleshooting tools like ProcMon, WinDebug, Install Rite, PictureTaker.
o Expertise in Application Virtualization and Applications Assessment technologies (MS AppV, Citrix XenApp streaming, ThinApp, ACT, APPDNA, ChangeBase etc)
o Possess good knowledge on deployment tools and technologies and should be able to work with dependent teams in identifying and troubleshooting any package related issues.
o Assess, identify and implement automation opportunities which brings in improved efficiencies.
o Expert in the use of the VMware workstation or any other desktop virtualization platform.
o Conduct knowledge sharing sessions every quarter on any new solutions, Knowledge articles.
o Conduct training, refresher sessions for junior associates.
DROP RESUMES TO ---- swathi@crownsolution.com
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